The sales order … is currently being processed by user …

An inbound IDOC was failing due to the error [described in the title].  Some research resulted in the following results:

TR: SM12 displayed a list of locked elements in the system.

TR: SM04 displayed a list of logged in users in the local system.

TR: SM08 displayed a list of logged in users in all the app-servers [not just the current system].

Unfortunately in my case non of the mentioned transactions above helped me narrow down where the user was locking the system – in the end I’ve requested for the user to log back in and kill his session with a TR: /nex.

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